Medical billing software is just half the puzzle

When it comes to collecting patient payments, healthcare organizations need CueSquared MobilePay to make it easy for patients to pay their balances.

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Patients love using CueSquared MobilePay because it is so easy

Making Patients Payments Easy for Innovative Healthcare Systems

Albany Medical Center
Baptist Health
Beth Israel Lahey Health
Main Line Health
Mount Sinai
Evergreen Health
“Patients don't have to go to a portal to pay their bill. You can do it right through a text. It’s a huge patient satisfaction driver for us.”
Philip Boyce
Chief Revenue Officer, Baptist Health
“We’re saving thousands of dollars a week just by not printing statements. It's difficult to quantify the entire impact MobilePay has had on our revenue cycle.”
Drew Smith
Director of Revenue Cycle, Main Street Family Care
“MobilePay holds the record for fastest and easiest rollout in 31 years of working in health IT.”
Ed Peterson
Director of Billing Operations, Mount Sinai Doctors
 Superior Patient Payment Experience

Superior Patient Payment Experience

There is no application to download, no portal to log into, and no paper statement to reference; patients simply and securely receive text statements and make payments through a 1-Touch Payment button. The branded logo signifies the bill is coming from the patient’s healthcare provider, not a third-party company. Additionally, contact information within the CueSquared payment screen leverages existing call center infrastructure instead of replacing it.

Measure AR in Hours Not Months

Measure AR in Hours Not Months

Say goodbye to AR buckets of 30, 60, or 90 days. Because of the intuitive payment experience, revenue cycle teams collect approximately 80% of dollars within 14 days of the first text message, with day one payments accounting for 30% of dollars on average. Patients will quickly pay outstanding balances that are small copays, large bills, and even aging balances of 120 days+ that would typically go to collections from the moment they receive their first text message. All of this can be measured and tracked in our actionable payment dashboard.

 Strengthen the Call Center and Reduce Costs to Collect

Strengthen the Call Center and Reduce Costs to Collect

By automating this first touch patient payment channel and reconciling outstanding balances within days, both printed paper statements and call center volume decreases. Additionally, patients with questions on their bills can easily contact the call center to settle bills with a live person or update their insurance information to properly adjudicate claims.

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Medical Billing Software

If you run a hospital or medical organization, your primary goal is to take care of patients. At the same time, if you do not bring enough revenue, you are going to have a difficult time keeping the lights on. You might have a difficult time paying your staff, and you could have a hard time sourcing equipment. Therefore, it is important for you to make sure you are paid for the services you provide. That is where medical billing software can be helpful, but you might be wondering, how much does medical billing software cost?

If you are looking for medical billing software for billing companies, you will quickly realize there are plenty of medical practice software options. Unfortunately, during the past few years, more medical bills are going unpaid. Therefore, a lot of medical providers are having a difficult time collecting payments for the services they provide. There are two main reasons why medical bills are going unpaid at a higher rate today.

These include:

  • A lot of people in the United States are purchasing cheaper health insurance packages. These typically come with higher deductibles, which means patients are responsible for a larger portion of their medical expenses. As a result, practices have to track down patients directly to get paid instead of relying on insurance companies.
  • Numerous healthcare organizations are using software programs that are outdated. They might rely on physical mail to collect payments, or they may ask patients to pay over the phone. This creates a lot of hurdles for patients to overcome, so a lot of them do not pay their medical bills because it is not convenient enough.

That is why it is critical for medical organizations to rely on an SMS payments solution, such as CueSquared’s MobilePay, that makes it easier for patients to pay their bills.

Medical Billing Software Programs

So, what is medical billing software? This is a program that makes it easier for medical organizations to collect payments from patients. As you take a look at medical billing software programs, you may be looking for the best hospital billing software program available. It is important to understand that there is no single “best” solution out there. Instead, it is important for you to take a look at the benefits and drawbacks of medical accounting software, finding the right one to meet your needs. If you use web-based medical billing software, you need to prioritize the security of your patients. That way, they don’t have to worry about having their information stolen.

For example, Direct MobilePay uses the SaaS model to help medical organizations collect payments from patients. With this program, you will have access to a branded header along with one-touch payment systems that make it easier for patients to pay their bills. Patients will also have the option to set up payment plans, and they can take a look at their payment history. Patients can also take a look at their statement details so they understand exactly what they are paying for. All of these features are important because they allow medical practices to reduce friction during the payment process. If medical organizations make it easier for patients to pay their bills, they will be able to collect payments from a higher percentage of their patients. As a result, hospitals may not have to spend as much money on call centers, and they might lose less money to collections.

Medical Billing Software Cost

Because a lot of hospital systems are struggling to make ends meet, you might be wondering, how much does medical software cost? When you look at medical billing software cost, it is important to be familiar with the typical payment model. When you look at medical software price, understand that a lot of payment services charge a commission based on the size of the payment. This means that if you charge patients a higher amount of money, you will lose more of that money to commissions even though the service is the same. This can make a significant difference and how you handle medical practice billing.

Even though you might be tempted to go with cheap medical billing software, it is important to understand how the payment system works for CueSquared’s Direct MobilePay. This is a price per text model. In the price of the service, patients will be sent a few text messages per month. You pay per text message, so you only pay for the text messages that are sent out. This helps you understand exactly how much you are paying for the service every month. You do not have to worry about paying more in fees just because you are sending a larger bill to a patient. Therefore, this service is significantly more affordable than other billing services that use a commission model.

List of Medical Billing Software In US

If you are looking for a list of medical billing software in US, understand that you have multiple options available. Of course, if you are having trouble getting paid for your services, you may be thinking about sending your bills to collections. This can disrupt the relationship you have with your patients, and you are going to lose a percentage of that bill to the collections team. You may also be thinking about using a software program that is orchestrated out of a call center. Even though you can ask patients to pay their bills over the phone, a lot of people are not going to answer the phone for an unknown number. Therefore, it is important for you to find another option that might be able to help you collect money from your patients.

Now, you might be tempted to go with billing software for hospital free, but this is going to be severely limited. This is not a program that is going to help you automate the process. Furthermore, some programs are going to charge a percentage of the size of the bill. As a result, you can lose a lot of money in the form of commissions. That is why it is always better to go with an SMS payment service such as CueSquared. This is not a service that is going to disrupt the billing and coding industry, and it is not something that is going to disrupt the relationship you have with your patients. You are simply going to make it more convenient for your patients to pay their bills, allowing you to get paid for a higher percentage of your doctor visits.

Medical Billing Software Free

If your hospital system or medical practice is having a difficult time making ends meet, you might be thinking about going with medical billing software free. It is true that there are plenty of free medical billing apps available, and you might even come across Medicaid billing software free. Free Medicare electronic billing software is going to fall short of the services provided by a premium program. Ultimately, you get what you pay for, so no reputable service is going to come for your charge. For this reason, you should try to stay away from free billing software. It is not going to provide you with access to the features you need.

At the same time, you do need to understand exactly what you are paying for. You do not want to be blindsided by expenses for which you were not prepared. That is why you need to go with a program that provides total transparency regarding how much you are going to pay. You do not want to pay a ton of money in commissions just because you are sending larger bills to your patients.

That is why it is good to go with a transparent SMS billing service such as Direct MobilePay. You only have to pay for the services you use, and you can still collect 100 percent of the bill because you do not have to worry about paying a commission. This is a great way for you to save money on your medical billing expenses without sacrificing the quality of the service.

Free Medical Billing Software for Small Business

In the end, there are still a lot of small businesses that are looking for the best medical billing software for home-based business. Even though you might be able to find a free medical billing software for small business option, this is not going to provide you with the features you need. If you are trying to start a medical billing company with free software, you will have to figure out whether these solutions are going to address patient payments. Right now, payments coming from patients account for a quarter to a third of the total revenue of a hospital system. This is a significant amount of money, so hospitals are going to have a difficult time covering their expenses if they are unable to collect money from their patients.

Clearly, it is important for you to go with a strong solution that can help you collect money from your patients. That is why you need to be willing to invest in your patient billing software program. If you decide to go with the option from CueSquared, you do not have to worry about paying commissions, and you can automate this process, helping you save money on your overhead expenses. Patients will have a convenient application they can use to pay their bills. They do not have to worry about logging in, and they do not have to worry about putting something in the mail or writing a physical check. Use Direct MobilePay for your medical billing needs.

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