Collect more patient payments via automated text messages

CueSquared MobilePay makes it easy for both patients and revenue cycle teams

Improve Self-Pay
Patients love using CueSquared MobilePay because it is so easy

Making Patients Payments Easy for Innovative Healthcare Systems

Albany Medical Center
Baptist Health
Beth Israel Lahey Health
Main Line Health
Mount Sinai
Evergreen Health
“Patients don't have to go to a portal to pay their bill. You can do it right through a text. It’s a huge patient satisfaction driver for us.”
Philip Boyce
Chief Revenue Officer, Baptist Health
“We’re saving thousands of dollars a week just by not printing statements. It's difficult to quantify the entire impact MobilePay has had on our revenue cycle.”
Drew Smith
Director of Revenue Cycle, Main Street Family Care
“MobilePay holds the record for fastest and easiest rollout in 31 years of working in health IT.”
Ed Peterson
Director of Billing Operations, Mount Sinai Doctors
Superior Patient Payment Experience

Superior Patient Payment Experience

There is no application to download, no portal to log into, and no paper statement to reference; patients simply and securely receive text statements and make payments through a 1-Touch Payment button. The branded logo signifies the bill is coming from the patient’s healthcare provider, not a third-party company. Additionally, contact information within the CueSquared payment screen leverages existing call center infrastructure instead of replacing it.

Measure AR in Hours Not Months

Measure AR in Hours Not Months

Say goodbye to AR buckets of 30, 60, or 90 days. Because of the intuitive payment experience, revenue cycle teams collect approximately 80% of dollars within 14 days of the first text message, with day one payments accounting for 30% of dollars on average. Patients will quickly pay outstanding balances that are small copays, large bills, and even aging balances of 120 days+ that would typically go to collections from the moment they receive their first text message. All of this can be measured and tracked in our actionable payment dashboard.

Strengthen the Call Center and Reduce Costs to Collect

Strengthen the Call Center and Reduce Costs to Collect

By automating this first touch patient payment channel and reconciling outstanding balances within days, both printed paper statements and call center volume decreases. Additionally, patients with questions on their bills can easily contact the call center to settle bills with a live person or update their insurance information to properly adjudicate claims.

Improve Self-Pay

Healthcare Payment Software

Today, it is important for medical systems to make sure they do everything they can to collect on the bills they send out. Unfortunately, there are numerous medical facilities that are having a difficult time making ends meet. When medical facilities do not collect on the bills they send out, they have a hard time hiring the staff and purchasing the equipment they need to take care of patients. Sadly, it can also be very expensive for hospitals to track down patients and ask them to pay their bills. That is why it is important to rely on health care payment software that can be helpful.

There are a lot of medical organizations that are wondering, “what is medical billing software?” Medical practice billing software is a specific type of software program that is designed to streamline the payment process. That way, hospitals will have an easier time getting patients to pay their bills, and patients will have an easier time paying them. Sadly, there are a lot of cheap medical billing software programs that are outdated. Even though these programs are supposed to allow the billing team to access all the information they need for revenue cycle management, this can sometimes be very difficult.

That is why it is important for all hospital organizations in the modern era to look for ways to modernize the payment process. If they can make it easier for patients to pay their bills on time, they might be surprised at the greater degree of bills they can collect on. Instead of having to send bills to collections, where they are going to lose a portion of the money, hospital networks should take advantage of an automated system that can remind patients that they have bills to pay. If patients know they have a bill to pay, they might pay it in full before the medical system sends it to collections.

Hospital Billing Software

When taking a look at hospital billing software, there are a lot of medical facilities that are looking for ways to make the process as easy as possible. They may even be looking for a hospital billing software free program, such as hospital billing software in Excel, that may be able to help them save money. Of course, medical facilities do not want to spend more money on this program than they have to, but it is also important to look beyond billing software for hospital free. This is not always the best option, particularly for a medical center that has a lot of patients.

Now, it is possible for hospital systems to use text messages to ask patients to pay their bills. Today, the vast majority of people sent countless text messages on a regular basis. These also have a greater chance of being open when compared to an unknown phone call or an unknown email address. Therefore, this is a great way for hospital systems to make sure they can collect on a higher percentage of their bills.

The Direct MobilePay option from CueSquared makes it easier for patients to pay their bills because it does not require the user to log in or download an application. Therefore, it removes a lot of the barriers that prevent patients from paying their bills easily. Designed to make the process as easy as possible, patients are more likely to pay their bills when they are not as many hurdles. When compared to sending a physical bill in the mail or asking patients to pay their bill over the phone, the option from CueSquared is far easier, which is why hospitals will collect on a greater degree of their bills.

Web Based Medical Billing Software

In addition, there are a lot of hospital systems that are looking at web-based medical billing software as well. It is true that a lot of web-based medical billing programs are helpful because they are based in the cloud. The cloud allows for scalability, allows organizations to access their files easily, and enables remote work. Even though there are advantages, it would be much better if teams had an automated workflow built into their software programs. This is another area where medical billing software programs from CueSquared are helpful.

When using Direct MobilePay from CueSquared, the revenue cycle team will not have to do as much work. This is a system that will automatically engage patients using text messages, asking them to pay their bills. Furthermore, it is not going to hurt the medical billing and coding industry because it is going to make their jobs easier as well. This is a program that is designed to be used in conjunction with medical billing and coding teams, eliminating clerical work while also making it easier for patients to pay their bills. This is how the program streamlines revenue cycle management.

Even though a lot of hospital systems are looking for free billing software, it is always better to invest in a program that is going to save time. Hospital systems can take advantage of this program, collecting payment for a higher percentage of their bills. This will drive revenue growth moving forward.

Medical Billing Software Free

Because a lot of hospital systems are having a hard time making ends meet, they are looking for ways to reduce their overhead expenses. As a result, many organizations are looking for medical billing software free options or Medicaid billing software free options. It is true that there are free Medicare electronic billing software programs out there, but a free medical practice software program is going to have significant limitations.

For example, if your hospital system is growing quickly, you need to have a program that is going to scale with you. A lot of free programs do not have the capacity to handle a large number of bills at the same time. That is why you need to focus on finding the right software program to meet your needs instead. If you find a software program that can grow with your company, you will not have to worry about spending money to replace the program in the near future.

Furthermore, you also need to make sure the medical billing system you use is in compliance with the latest rules and regulations. If you do not use a program that is in compliance, you run the risk of facing fines and sanctions. A lot of free programs are not updated, which means they may not have the right guardrails in place. You need to make sure you minimize your regulatory risk by using a program that is going to protect the confidential information of patients.

Therefore, you need to view medical billing software as an investment that is going to help you collect money on a higher percentage of your bills. If you rely on a program such as Direct MobilePay, you will have an easier time collecting money from patients. Then, when this is combined with the money you collect from insurance companies, you will have an easier time growing your revenue.

Medical Billing Software Price

As you take a look at medical billing software, you are probably concerned about medical billing software price. That is why you might be looking at free medical billing apps. Even though you may want to try out a free trial medical billing software before you decide if that medical software price is worth it, a significant proportion of medical billing software programs charge a percentage of the total revenue collected. This means that if you send a larger bill to a patient, you will also be sending a larger amount of money to the medical billing software program for the same amount of work. This may not sound fair to you, particularly when your hospital system is having a difficult time collecting revenue from patients.

That is why it is better to go with a program that is going to charge a flat fixed rate instead. With CueSquared, you know exactly how much money you are going to pay every month. There is a flat fixed monthly per text fee. The program charges for four texts per month even though the program might send up to ten text messages to collect on payments. Therefore, you will not have to worry about paying for services you do not use. You were only going to pay for services you actually require.

Free Medical Billing Software for Small Business

Ultimately, even though you might be looking for free medical billing software for small business, it is better to find medical billing software programs and medical accounting software programs that are actually going to help your company. When you are wondering, “what is the best medical billing software small business,” you need some make sure you find a program that has been specifically designed to meet the needs of your company. That is exactly where DirectMobilePay from CueSquared can help you.

This is a program that comes with a wide variety of features including a branded header, One-touch payment options, and the ability to set up a payment plan. Furthermore, patients can easily view payment history and view statement details, increasing transparency. Free programs are not going to do this, and you always get what you pay for. Even though you will need to invest in Direct MobilePay, you will also collect payment for a greater percentage of your bills because it will be easier for your patients to pay their bills on time. Therefore, place your medical system in the best position possible to be successful by taking advantage of the software program from CueSquared.

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